Terms & Conditions

Refund Policy

If you no longer wish to take this course (or would like to register for a different time), you can reach out to me at grant@listenfirstspeaksecond.com to request a refund any time before the beginning of the second class of the course you registered for.

Conduct

Listen First, Speak Second is committed to being for everyone, regardless of who you are. Harassment of any form will not be tolerated, and may result in removal from the course at the discretion of Listen First, Speak Second. If you feel uncomfortable during a class, please do not hesitate to share it with the instructor during the class or afterwards by emailing grant@listenfirstspeaksecond.com.

Removal From Course

Listen First, Speak Second is committed to creating a safe environment to learn about and improve at conversations. As such, we reserve the right to remove someone from either an individual class or the course as a whole at our own discretion. If this is done, no refund will be issued.

Region

Currently, our courses are only available if you reside within Canada in Ontario or British Columbia. We hope to expand to other countries in the future, and so if you are interested in taking a course feel free to let us know at grant@listenfirstspeaksecond.com!